{"id":1375465,"date":"2024-04-25T13:37:59","date_gmt":"2024-04-25T10:37:59","guid":{"rendered":"https:\/\/windowsreport.com\/?p=1375465"},"modified":"2024-04-25T13:38:01","modified_gmt":"2024-04-25T10:38:01","slug":"valve-updates-steam-refund-policy-closing-early-access-loophole","status":"publish","type":"post","link":"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/","title":{"rendered":"Valve updates its Steam refund policy, closing the Early Access loophole"},"content":{"rendered":"\n<p>Steam had a pretty fair refund policy that allowed users to refund the games if they weren\u2019t happy with them or if they had any issues.<\/p>\n\n\n\n<p>However, some users found a way to exploit this, and Valve was forced to update its refund policy and put an end to this practice.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Valve updates its refund policy, cracking down on freeloaders<\/h2>\n\n\n\n<p>As you know, Steam has Early Access and Advanced Access offers that allow you to play games before the official release date.<\/p>\n\n\n\n<p>The company has a policy that allows you to refund a game if you have played it for more than two hours after the release, but since games in Early Access and Advanced Access aren\u2019t released, these limitations didn\u2019t apply.<\/p>\n\n\n\n<p>This allowed some users to play the games for far more than two hours and then request a refund. Valve caught on to this behavior and decided to put an end to it as <a href=\"https:\/\/arstechnica.com\/gaming\/2024\/04\/no-more-refunds-after-100-hours-steam-closes-early-access-playtime-loophole\/\" target=\"_blank\" rel=\"noreferrer noopener\">Ars Technica writes<\/a>.<\/p>\n\n\n\n<p><a href=\"https:\/\/steamcommunity.com\/games\/593110\/announcements\/detail\/4195741362094579141\" target=\"_blank\" rel=\"noreferrer noopener\">Valve has updated its refund policy<\/a> and now the two-hour trial period will apply as soon as you purchase a game, and not once the game is released:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><em>When you purchase a title on Steam prior to the release date, the two-hour playtime limit for refunds will apply (except for beta testing), but the 14-day period for refunds will not start until the release date.<\/em><\/p>\n<\/blockquote>\n\n\n\n<blockquote class=\"wp-block-quote\">\n<p><em>For example, if you purchase a game that is in Early Access or Advanced Access, any playtime will count against the two-hour refund limit.<\/em><\/p>\n<\/blockquote>\n\n\n\n<p>It\u2019s good to see that Valve has addressed this issue, but this means that some players will have to be more cautious when purchasing games that are in rough shape during the Early Access stage.<\/p>\n\n\n\n<p>Speaking of Steam, <a href=\"https:\/\/windowsreport.com\/helldivers-2-15-off-steam\/\" target=\"_blank\" rel=\"noreferrer noopener\">Helldivers 2 is now available at 15% off<\/a>, so go ahead and grab it.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Steam had a pretty fair refund policy that allowed users to refund the games if they weren\u2019t happy with them or if they had any issues. However, some users found a way to exploit this, and Valve was forced to update its refund policy and put an end to this practice. Valve updates its refund [&hellip;]<\/p>\n","protected":false},"author":49,"featured_media":1375471,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_enabled_clarity":"","ep_exclude_from_search":false,"footnotes":""},"categories":[4],"tags":[361828,458157],"work":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v14.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Valve cracks down on freeloaders, tightens its Early Access refund policy<\/title>\n<meta name=\"description\" content=\"Many users were abusing Steam\u2019s refund policy related to Early Access titles, thus forcing Valve to change its refund policy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Valve cracks down on freeloaders, tightens its Early Access refund policy\" \/>\n<meta property=\"og:description\" content=\"Many users were abusing Steam\u2019s refund policy related to Early Access titles, thus forcing Valve to change its refund policy.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\" \/>\n<meta property=\"og:site_name\" content=\"Windows Report\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/WindowsReport\" \/>\n<meta property=\"article:published_time\" content=\"2024-04-25T10:37:59+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-04-25T10:38:01+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/windowsreport.com\/wp-content\/uploads\/2024\/04\/steam-refund-policy.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1800\" \/>\n\t<meta property=\"og:image:height\" content=\"1200\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@MilanStanojev17\" \/>\n<meta name=\"twitter:site\" content=\"@WindowsRep\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/windowsreport.com\/#organization\",\"name\":\"WindowsReport\",\"url\":\"https:\/\/windowsreport.com\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/WindowsReport\",\"https:\/\/www.instagram.com\/Windows.Report\/\",\"https:\/\/www.linkedin.com\/company\/windowsreport\/\",\"https:\/\/www.youtube.com\/channel\/UCvAaplMymP1PcGkp26qUXlA\",\"https:\/\/pinterest.com\/Windows_Report\/\",\"https:\/\/twitter.com\/WindowsRep\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/windowsreport.com\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/05\/windowsreport-logo-quantcast.png\",\"width\":170,\"height\":28,\"caption\":\"WindowsReport\"},\"image\":{\"@id\":\"https:\/\/windowsreport.com\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/windowsreport.com\/#website\",\"url\":\"https:\/\/windowsreport.com\/\",\"name\":\"Windows Report\",\"description\":\"Time-saving software and hardware expertise that helped 500MM+ PC users. Guiding you with how-to advice, news and tips to upgrade your tech life.\",\"publisher\":{\"@id\":\"https:\/\/windowsreport.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/windowsreport.com\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/windowsreport.com\/wp-content\/uploads\/2024\/04\/steam-refund-policy.jpg\",\"width\":1800,\"height\":1200,\"caption\":\"steam refund policy\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#webpage\",\"url\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\",\"name\":\"Valve cracks down on freeloaders, tightens its Early Access refund policy\",\"isPartOf\":{\"@id\":\"https:\/\/windowsreport.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#primaryimage\"},\"datePublished\":\"2024-04-25T10:37:59+00:00\",\"dateModified\":\"2024-04-25T10:38:01+00:00\",\"description\":\"Many users were abusing Steam\\u2019s refund policy related to Early Access titles, thus forcing Valve to change its refund policy.\",\"breadcrumb\":{\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/windowsreport.com\/category\/news\/\",\"url\":\"https:\/\/windowsreport.com\/category\/news\/\",\"name\":\"News\"}},{\"@type\":\"ListItem\",\"position\":2,\"item\":{\"@type\":\"WebPage\",\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\",\"url\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/\",\"name\":\"Valve updates its Steam refund policy, closing the Early Access loophole\"}}]},{\"@type\":\"NewsArticle\",\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#webpage\"},\"author\":{\"@id\":\"https:\/\/windowsreport.com\/#\/schema\/person\/a2e7f9b69863428b1d8bed9e23c047dc\"},\"headline\":\"Valve updates its Steam refund policy, closing the Early Access loophole\",\"datePublished\":\"2024-04-25T10:37:59+00:00\",\"dateModified\":\"2024-04-25T10:38:01+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#webpage\"},\"commentCount\":0,\"publisher\":{\"@id\":\"https:\/\/windowsreport.com\/#organization\"},\"image\":{\"@id\":\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#primaryimage\"},\"keywords\":\"gaming,Steam\",\"articleSection\":\"News\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\/\/windowsreport.com\/valve-updates-steam-refund-policy-closing-early-access-loophole\/#respond\"]}],\"copyrightYear\":\"2024\",\"copyrightHolder\":{\"@id\":\"https:\/\/windowsreport.com\/#organization\"}},{\"@type\":\"Person\",\"@id\":\"https:\/\/windowsreport.com\/#\/schema\/person\/a2e7f9b69863428b1d8bed9e23c047dc\",\"name\":\"Milan Stanojevic\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/windowsreport.com\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/windowsreport.com\/wp-content\/uploads\/2020\/04\/milan.jpg\",\"caption\":\"Milan Stanojevic\"},\"description\":\"Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He's a PC enthusiast and he spends most of his time learning about computers and technology. Before joining WindowsReport, he worked as a front-end web developer. Now, he's one of the Troubleshooting experts in our worldwide team, specializing in Windows errors &amp; software issues.\",\"sameAs\":[\"https:\/\/www.linkedin.com\/in\/milan-stanojevic-679893188\/\",\"https:\/\/twitter.com\/MilanStanojev17\"]}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","_links":{"self":[{"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/posts\/1375465"}],"collection":[{"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/users\/49"}],"replies":[{"embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/comments?post=1375465"}],"version-history":[{"count":3,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/posts\/1375465\/revisions"}],"predecessor-version":[{"id":1375478,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/posts\/1375465\/revisions\/1375478"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/media\/1375471"}],"wp:attachment":[{"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/media?parent=1375465"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/categories?post=1375465"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/tags?post=1375465"},{"taxonomy":"work","embeddable":true,"href":"https:\/\/windowsreport.com\/wp-json\/wp\/v2\/work?post=1375465"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}